Pipeline HUB users are registered into the application via the user management system Okta by the user doing a setup process
See steps 5-8 https://technicaltoolboxes.atlassian.net/l/cp/UGc9wfjj
If a user does not click the ‘Verify Email Address’ button in the email received from okta.com, then their account will not be ‘Active’ and will be unable to setup a password and log into Pipeline HUB.
Problem: If a user then attempts to log into Pipeline HUB at https://www.pipelineengineeringsoftware.com/#/ , then they will encounter the screenshots shown in Figures 2-3 below.
Solution: Email support@technicaltoolboxes.com to send a fresh activation link (expires in 5 minutes) and click ‘Verify Email Address’.
You’ll then get into registration steps 8-10 referenced in https://technicaltoolboxes.atlassian.net/l/cp/UGc9wfjj
Log into Pipeline HUB at https://www.pipelineengineeringsoftware.com/#/ thereafter.
