Swapping Single-User Licenses
- Former user (Deleted)
Owned by Former user (Deleted)
Affects Versions using Evoleap License Management (ELM):
· Pipeline Toolbox (PLTB) Version 19.0 or later
· OBS Version 4.0 or later
· Any product on the HUBPL
o PLTB Version 20, RSTRENG, RSTRENG+, ACTB, ACPT, HDDPT, API TB
Instructions
If you need to change the username associated with a single-user license of any of the above products, Technical Toolboxes will need to disable the old license before activating a new one. This is a very simple and quick procedure, but we need the complete contact details of the new end user. Please enter the following information when you create a ticket:
Name:
Company:
Title/Position:
Office Address:
Email Address:
Contact Phone Number:
Error Message – “Number of registered users exceeded” or “invalid user”