Reports Will Not Generate
- Former user (Deleted)
- Febin Mathews
If your Reports are not being created, the following steps (or a combination of them) should enable the Reports to be generated.
Instructions
If the window is not popping up try this
Pease confirm if pop up blocker is disable for Technical Toolboxes ?
See this article to disable you pop-up blocker Disable pop-up blocker, any browser
NOTE: Also, there could be a network configuration change required at the company network level that allows pop ups from Technical Toolboxes. Could you please check in with your IT team and confirm on this?
If a window DOES pop-up and the spinning wheel never completes the report
Do a hard refresh - How to hard refresh your browser Chrome, Firefox, Safari
Log-out, log back in and rerun the report
If you are still facing the issue, do a Clear Cache - How To Clear Cache for All Major Browsers
Now, Log-out, log back in and rerun the report