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Swapping Single-User Licenses

Swapping Single-User Licenses

Affects Versions using Evoleap License Management (ELM):

· Pipeline Toolbox (PLTB) Version 19.0 or later

· OBS Version 4.0 or later

· Any product on the HUBPL

o PLTB Version 20, RSTRENG, RSTRENG+, ACTB, ACPT, HDDPT, API TB

Instructions

If you need to change the username associated with a single-user license of any of the above products, Technical Toolboxes will need to disable the old license before activating a new one. This is a very simple and quick procedure, but we need the complete contact details of the new end user. Please enter the following information when you create a ticket:

Name:

Company:

Title/Position:

Office Address:

Email Address:

Contact Phone Number:

Error Message – “Number of registered users exceeded” or “invalid user”

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